Services / 01-19
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19services
Features are selected for each project. Timelines, costs, licences, hosting and support are defined in the relevant proposal.
Glossary
The glossary, made clear.
The terms in this catalogue describe system types, how they are used or stages of work. Here is what the key terms mean.
- CRM
- A system for managing contacts, customer relationships and the sales process.
- ERP
- A system connecting business processes such as inventory, purchasing, operations and reporting.
- API
- A defined way for two programs to exchange data or request actions from each other.
- SaaS
- Software delivered as an online service, usually by subscription.
- MVP
- The first working version of a product, with the essential features needed to test the idea.
- UI
- The visual interface: screens, buttons, forms and other elements users see.
- UX
- The user experience: how people understand and carry out actions within a product.
- Dashboard
- A panel presenting key metrics and information in one concise view.
- AI
- Artificial intelligence used for tasks such as answering, summarising, classifying or analysing information.
- SEO
- Optimising a website so search engines can discover and understand it more effectively.
- GEO
- Generative Engine Optimization: improving the presence of business information in AI search and answers.
- Cloud
- Computing resources accessed over the internet to run systems and store data.
- Hosting
- The service providing the environment in which a website or application runs.
- DevOps
- Practices connecting development with deployment and system administration.
- QA
- Quality assurance: checks and tests against defined requirements.
- Integration
- A connection between systems that exchange information or coordinate actions.