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AI Solutions & Assistants
Artificial intelligence for specific tasks
Artificial intelligence for specific tasks
- 01Customer chatbotsNew
- 02Team assistantsIn progress
- 03Document processingReady
- 04Classification and assistanceScheduled
- 05Controls and staff handoverDone
What it is
AI can be integrated into a website, CRM or application to help with information and repetitive tasks. The solution starts with a clearly defined task and the materials the system is authorised to use.
When you need it
When your team repeatedly answers the same questions, searches across many documents or processes similar requests.
What you receive
An AI feature integrated with approved sources and rules, test cases and usage guidance.
Features
From need to function.
- 01
Customer chatbots
Answers to common questions and guidance towards the right service.
- 02
Team assistants
Search and summarisation of authorised company documents.
- 03
Document processing
Data extraction from selected forms, requests and documents.
- 04
Classification and assistance
Organising requests, preparing drafts and suggesting next steps.
- 05
Controls and staff handover
Usage limits, response testing and human approval for specified actions.
An example in practice.
Illustrative example
A website assistant explains services using approved materials and collects contact details. When a question needs individual assessment, it hands the request to the responsible person.
Where we start
The task AI should support, information sources and situations where the team must make the decision.